Questions

  1. What is Agree'nSign and what does it do?
  2. Is signing online secure?
  3. Who would use Agree'nSign?
  4. What if the recipient does not have a Agree'nSign account?
  5. What is an electronic signature and is it legal?
  6. My electronic signature won’t be identical to my handwritten signature, is that a problem?
  7. What file formats can I use?
  8. What kind of documents can benefit from e-signing?
  9. How can I trust that the executed documents will not be altered?
  10. How do I know we are all signing the same documents?
  11. How do I send a new document for signature?
  12. How do I E-Sign a document?
  13. What is a form field?
  14. What is a reusable document?
  15. What happens if the site experiences a "brown-out"?
  16. What happens to my documents & contracts if I cancel my account?

Answers

  1. What is Agree'nSign and what does it do?

    Agree'nSign is a simple and intuitive web site that allows you to send and electronically sign legally binding contracts online, without pen, paper or fax.

    Tracking and filing is all managed by the Agree'nSign service.

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  2. Is signing online safe?

    Agree'nSign takes every measure to protect your data.

    128 bit SSL encrypted web traffic. (this means it's real difficult for someone to "see" your data as it travels across the internet)

    Password hashing. (this means we scramble up your password before storing it in our database)

    Our servers are physically secured 24 X 365 & hosted by FireHost

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  3. Who would use Agree'nSign?

    If your work requires signed contracts and documents, you'd benefit from a Agree'nSign account.

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  4. What if the recipient does not have a Agree'nSign account?

    In compliance with the ESIGN Act, recipients do not need to have a Agree'nSign account to receive and e-sign files from you.

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  5. Agree'nSign esignature technology enables you to use your mouse to sign a document or type your signature, creating a valid electronic signature. On October 1, 2000, online electronic signatures were deemed legal through the E-Signature Act hoping to encourage e-sign and decrease paper use.

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  6. My electronic signature won’t be identical to my handwritten signature, is that a problem?

    Electronic signatures will never be identical to handwritten signatures especially since you are using your mouse on a signature pad. You simply hold down the mouse button and sign. Your handwritten signature most likely varies each time you sign something. While initials are adequate and legal, we suggest you e-sign as you would a paper contract.

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  7. What file formats can I use?

    .PDF .DOC .DOCX .RTF .HTML & more are currently supported.

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  8. What kind of documents can benefit from e-signing?

    Any that would require a written signature can benefit from the efficiency of e-signing, i.e., sales agreements, purchase orders, policy changes, tax forms, etc.

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  9. How can I trust that the executed documents will not be altered?

    Documents are stored on our secure servers. No document can be altered or changed once the signing ceremony has begun. Each document has a unique digital fingerprint once signed and cannot be changed. If a document was changed outside of Agree'nSign we'd be able to confirm or deny authenticity by comparing digital fingerprints.

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  10. How do I know we are all signing the same documents?

    Each document is converted to PDF and assigned a unique reference number and fingerprint. Our system prevents editing of documents during the signing ceremony.

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  11. How do I send a new document for signature?

    See the video on how to send a new document for signature.

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  12. How do I E-Sign a document?

    Use the mouse to draw your signature or type to sign. See the video on how to e-sign a document.

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  13. What is a form field?

    A form field allows recipients of documents to fill in data on the document like initials, dates, addresses etc. Senders drag, drop and position form fields on the document for recipients to fill out when they recieve it for signing.

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  14. What is a reusable document?

    A reusable document is one you'll setup once and send over and over to different signers. For example, Let's say you have a standard agreement used all the time in your business. Upload the standard agreement, define the number of signers, position signature fields for them and save.

    The 'Reusable' tab lists all of the reusable documents available to your account. To send to a particular signer, select the document from the 'Reusable' list, fill in the name and email for the signing recipients and click 'Send'.

    Watch the video on creating a reusable document and sending a reusable document.

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  15. What happens if the site experiences a "brown-out"

    We're always working to provide a top-tier level of service for our customers, however, on occation outages can occur due to circumstances beyond our control. In the event of an outage and you're unable to access your data or use the site, check our twitter page for information, email help AT agreensign.com or call 877-445-4307.

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  16. What happens to my documents & contracts if I cancel my account?

    We'd hate to see you go, but if you must you can download all of your e-signed documents, contracts and audit reports and be on your way. Pretty easy.

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